Desku emphasizes unified AI support across email, chat, and social channels
Added “AI Customer Service Software For Smarter Support | Desku”; “Unify email, live chat and social support with Desku's AI-powered helpdesk. Automate repetitive queries, respond faster and delight every customer.”. Removed “AI Customer Service Software”.
A messaging shift can reveal a new buyer, category claim, use case, or go-to-market emphasis.