EXVIV evidence profile
Ada
https://www.ada.cx
Review verified moves first. Open the official source or before-and-after evidence when you need the full record.
Public proof receipts
The useful part, first.
These are delayed P0 and P1 receipts from the curated public set. Same-day coverage and the rest of the watchlist stay in a private workspace.
The Voice Proactive Outreach report now displays the AR rate and CSAT score in report tiles, tables, and CSV downloads.
BEFOREEmail API accepts attachments
→ AFTERAR rate and CSAT in the Voice Proactive Outreach report
Email API accepts attachments
AR rate and CSAT in the Voice Proactive Outreach report
The entity limit per change set has been raised from 10 to 20.
BEFOREMessaging is Ada's new chat experience for websites and mobile apps. It replaces Chat and the legacy Chat SDKs: the `embed2.js` script tag, the `@ada-support/embed2` npm package, and the iOS, Android, and React Native SDKs. Chat retires on **December 15, 2026**.
→ AFTERChange sets: entity limit raised to 20 per change set
Messaging is Ada's new chat experience for websites and mobile apps. It replaces Chat and the legacy Chat SDKs: the `embed2.js` script tag, the `@ada-support/embed2` npm package, and the iOS, Android, and React Native SDKs. Chat retires on **December 15, 2026**.
Change sets: entity limit raised to 20 per change set
Users can now rename and delete Knowledge API sources directly from the dashboard settings window.
BEFOREWrite scope and stricter checks on Knowledge API source updates
→ AFTERKnowledge source settings, 200 articles per page, and MCP source updates
Write scope and stricter checks on Knowledge API source updates
Knowledge source settings, 200 articles per page, and MCP source updates
Monitored sources
Audit the watchlist.
AI Customer Support · launch · feature · enterprise · positioning · hiring
5 monitored pagesView source list
Product release notes
https://docs.ada.cx/release-notes
Product documentation
https://docs.ada.cx/
Security and enterprise readiness
https://security.ada.cx/
Homepage positioning
https://www.ada.cx
Discovered careers page
https://www.ada.cx/careers/
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