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Public proof receipt / delayed sample

Ada P1 · FEATURE

Availability rules only to articles added after they are saved, while existing articles retain their own rules.

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BEFORE CAPTURE
Platform API: daily rate limits removed on several endpoints, new rate limit headers
AFTER CAPTURE
Availability rules for integration knowledge sources

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The before-and-after text above shows what was present on the official page at each capture. This summary explains the reviewed change.

VERIFIED CHANGE

Availability rules only to articles added after they are saved, while existing articles retain their own rules.

Users can now set availability rules on knowledge sources for the Zendesk App, Salesforce Knowledge App, Contentful, Dixa, Gladly, ServiceNow, Helpjuice, and Microsoft Dynamics. Availability rules only to articles added after they are saved, while existing articles retain their own rules.

Before captured
Oct 5, 2026, 6:39 AM PDT
After captured
Oct 5, 2026, 12:44 PM PDT
Reviewed
Oct 7, 2026, 3:02 PM PDT
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WHY IT MAY MATTER

An ecosystem expansion can add distribution, increase switching costs, or close an adoption gap.

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