Configurable acknowledgment messages
Public proof receipt / delayed sample
Ada P1 · FEATURE
A product capability changed.
See the relevant before and after, when the change was found, and the official page behind it.
SEND steps can search and reference Knowledge
Check the record
Read the evidence in plain language.
The before-and-after text above shows what was present on the official page at each capture. This summary explains the reviewed change.
A product capability changed.
Contextual AI-generated SEND steps in Playbooks can now search Knowledge or reference up to five articles to ground replies, with availability rules applying to both options.
- Before captured
- Sep 25, 2026, 12:31 AM PDT
- After captured
- Sep 25, 2026, 12:34 PM PDT
- Reviewed
- Sep 27, 2026, 3:10 PM PDT
WHY IT MAY MATTER
An ecosystem expansion can add distribution, increase switching costs, or close an adoption gap.
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