We are currently investigating an issue affecting Data capture & recording. Users in the US-hosted environment may experience delays in call processing (~20 minutes for video calls, ~70 minutes for audio calls). We will provide another update in 30 minutes.
Public proof receipt / delayed sample
Gong P1 · RELIABILITY
Active errors affecting Data capture & recording have ceased, though engineering continues investigating the root cause to ensure stability.
See the relevant before and after, when the change was found, and the official page behind it.
We are currently not observing any active errors across our services. However, our engineering team is continuing to investigate the underlying issue to pinpoint the root cause and ensure complete stability. We will provide further updates as more information becomes available.
Check the record
Read the evidence in plain language.
The before-and-after text above shows what was present on the official page at each capture. This summary explains the reviewed change.
Active errors affecting Data capture & recording have ceased, though engineering continues investigating the root cause to ensure stability.
Active errors affecting Data capture & recording have ceased, though engineering continues investigating the root cause to ensure stability.
- Before captured
- Sep 9, 2026, 2:05 PM PDT
- After captured
- Sep 10, 2026, 3:32 AM PDT
- Reviewed
- Sep 10, 2026, 3:05 PM PDT
WHY IT MAY MATTER
A material reliability change can affect buyer confidence, renewal risk, and competitive displacement opportunities.
Keep this record for the competitors that affect you.
Start with Scout for one competitor, then expand the watchlist when you need to.
Start Tracking →